Operations Coordinator — Remote
Remote (US) · On-site & field visits
Speedy Sticks is looking for a detail-oriented Operations Coordinator to support our growing field team. Fully remote role with flexible hours.
Download the Speedy Sticks app and register as a phlebotomist to apply:
Posted April 1, 2026
Requirements
Here's what we require
- 2+ years in operations coordination, dispatch, or healthcare scheduling
- Excellent written and verbal communication skills
- Proficiency with scheduling tools, spreadsheets, and CRM or dispatch software
- Ability to manage multiple priorities in a fast-moving environment
- Experience working with field teams or logistics coordination preferred
- Healthcare or clinical operations background is a plus
About the role
As an Operations Coordinator at Speedy Sticks, you will be the connective tissue between our patients, field phlebotomists, and lab partners. You will manage scheduling logistics, support the dispatch team, and help ensure every visit is confirmed, staffed, and completed on time.
What you will do
- Coordinate scheduling between patients, phlebotomists, and lab routing requirements
- Support field staff with visit confirmations, changes, and escalations
- Communicate with patients and caregivers to confirm appointments and preparation instructions
- Maintain accurate records in our scheduling and CRM platforms
- Identify and flag recurring logistics gaps for process improvement
Compensation & benefits
Competitive salary commensurate with experience. Fully remote position with US-based work hours (flexible within ET/CT/MT/PT zones). Health benefits, paid time off, and growth opportunities within a rapidly scaling healthtech company.
How it works
Your journey as a Speedy Sticks phlebotomist
From first download to biweekly paycheck — everything runs through the app. No paper forms, no guesswork.
Step 01
Download the app & register
Download the Speedy Sticks phlebotomist app on iOS or Android. Create your profile, submit your phlebotomy certification, government ID, and any required state credentials. Everything goes through the app.
Step 02
Submit documents & get approved
Our team reviews your application, verifies credentials, and runs a background check. Once approved, your profile is activated and you gain full access to the platform.
Step 03
Complete onboarding
Work through your onboarding entirely inside the app — orientation quiz, policies and procedures, collection protocols, and chain-of-custody requirements. Complete at your own pace before your first appointment.
Step 04
Browse appointments near you
Once active, the app shows you available patient appointments in your area in real time. Browse by date, time, and distance — you choose which ones to claim based on your schedule.
Step 05
Claim, get approved & receive supplies
Claim the appointment through the app. Our back-office team reviews and approves your request, then ships any specific supplies or test kits needed. Appointment-specific training and patient prep notes are provided in-app before you arrive.
Step 06
Complete the visit & submit your workflow
Perform the draw, follow the collection protocol, and submit your entire workflow through the app — patient verification, specimen labeling, chain of custody, and pickup or drop-off confirmation. Our team and the patient are updated in real time.
Step 07
Get paid — biweekly, per appointment
Pay accrues automatically after each completed appointment. Payroll runs biweekly — deposited directly through the app. Chat support, back-office communication, and payroll history are all inside the platform.
Ready to join the network?
Download the Speedy Sticks app and submit a phlebotomist registration to apply for this role.
Available on the App Store and Google Play