Do I need to pay before my appointment?

For “Do I need to pay before my appointment”, the practical answer comes down to: Hold vs capture models; Enterprise invoicing; Enterprise invoicing and receipts; Cancellation windows tied to refunds. Your visit still depends on address, window, and what your order or kit requires—complete paperwork speeds routing.

Common situations: Same-day requests; Cash-pay patients; Corporate-sponsored visits. Separate the mobile collection fee from lab test charges; Speedy Sticks does not accept insurance for the visit—you pay us directly for collection.

Hold vs capture models interacts with enterprise invoicing—adjust one and the visit plan may change. Mobile collection is professional venipuncture where you choose, with handling aligned to your lab—not a substitute for your clinician’s orders.

If you’re in one of these buckets—Same-day requests; Cash-pay patients; Corporate-sponsored visits—book with orders, ID expectations, and special handling notes spelled out. Related questions below go deeper without repeating this page.