Do you handle frozen specimens?

For “Do you handle frozen specimens”, the practical answer comes down to: Cold chain and packaging; Courier cutoffs; Program-specific sponsor rules. Your visit still depends on address, window, and what your order or kit requires—complete paperwork speeds routing.

Common situations: Specialty research assays; Rare disease programs. On site, success means correct tubes, labeling, and any spin or temperature steps your lab or IFU specifies.

Cold chain and packaging interacts with courier cutoffs—adjust one and the visit plan may change. Mobile collection is professional venipuncture where you choose, with handling aligned to your lab—not a substitute for your clinician’s orders.

If you’re in one of these buckets—Specialty research assays; Rare disease programs—book with orders, ID expectations, and special handling notes spelled out. Related questions below go deeper without repeating this page.