Help center
How do I get started?
Summary
Book online with your address, order or kit details, and preferred window. For enterprise programs, contact us to onboard. Follow prep instructions from your clinician before the visit. Speedy Sticks arranges certified mobile phlebotomy and at-home blood draws in many U.S. markets; availability and fees vary by location.
Answer
For “How do I get started”, the practical answer comes down to: Self-service booking; Partner onboarding. Your visit still depends on address, window, and what your order or kit requires—complete paperwork speeds routing.
Common situations: First-time mobile patients; Employers launching screening. On site, success means correct tubes, labeling, and any spin or temperature steps your lab or IFU specifies.
In depth
Self-service booking interacts with partner onboarding—adjust one and the visit plan may change. Mobile collection is professional venipuncture where you choose, with handling aligned to your lab—not a substitute for your clinician’s orders.
If you’re in one of these buckets—First-time mobile patients; Employers launching screening—book with orders, ID expectations, and special handling notes spelled out. Related questions below go deeper without repeating this page.
What shapes the visit & scope
- Self-service booking
- Partner onboarding
When on-site collection is the right fit
- First-time mobile patients
- Employers launching screening
What happens during a Speedy Sticks visit
- You book online with your order, kit details, or program requirements.
- A certified phlebotomist arrives at the scheduled location and verifies identity and the lab order or kit instructions.
- The draw is completed to protocol, with supplies and labeling handled on-site.
Trust & operations
- Certified phlebotomists; labeling and handling follow your lab or program for “How do I get started”.
- Speedy Sticks does not bill insurance for mobile collection—you pay directly for the visit. We are not a clinical laboratory; testing is performed by CLIA-certified labs you or your provider select.
- We host platform and PHI-capable workloads on HIPAA-compliant Amazon Web Services (AWS) and Microsoft Azure, with appropriate safeguards and BAA-aligned controls where applicable.
- Voice, fax, and related phone services use a HIPAA-compliant RingCentral account; email and collaboration use Google Workspace with HIPAA-eligible services enabled and appropriate agreements where applicable.
Related
- Book a visit (online scheduling)
- Help center — all topics
- How long does a blood draw take at home?
- How are blood samples couriered after a mobile draw?
- Do you follow lab-specific protocols?
- Can you collect multiple tubes in one visit?
- Do you offer recurring facility services?
- What happens after the draw?
- Mobile phlebotomy services
- Lab kit collection
- Locations & coverage
- How it works
- All services
- Lab drop-off & specimen logistics
- For healthcare organizations
- Phlebotomy for labs & partners
- Clinical trial blood draw
- Event & on-site screening
- Contact / partner with us
- Mobile vs lab visit (comparison)
- Provider trial kit programs and equipment
- Specialty lab kits handling
Common questions
Do I need an account?
Follow the booking flow—requirements vary.
What documents should I upload?
Orders, kit barcodes, or IFU as prompted.
Next step
Book a partnership meetingEnterprise contactMobile phlebotomyHow it works
Phone: 347-292-9570Fax: 347-658-1021