Help center
Is your scheduling system HIPAA compliant?
Summary
Speedy Sticks designs workflows for PHI protection—enterprise customers execute BAAs and security reviews as required. Speedy Sticks arranges certified mobile phlebotomy and at-home blood draws in many U.S. markets; availability and fees vary by location.
Answer
For “Is your scheduling system HIPAA compliant”, the practical answer comes down to: Minimum necessary data; Encrypted transit; Access controls; Audit trails. Your visit still depends on address, window, and what your order or kit requires—complete paperwork speeds routing.
Common situations: Covered entities; Business associates; Trial sponsors. Confirm access notes, phone reachability, and fasting or kit steps before the window so dispatch stays on schedule.
In depth
Minimum necessary data interacts with encrypted transit—adjust one and the visit plan may change. Mobile collection is professional venipuncture where you choose, with handling aligned to your lab—not a substitute for your clinician’s orders.
If you’re in one of these buckets—Covered entities; Business associates; Trial sponsors—book with orders, ID expectations, and special handling notes spelled out. Related questions below go deeper without repeating this page.
What affects scheduling & confirmations
- Minimum necessary data
- Encrypted transit
- Access controls
- Audit trails
Who books mobile draws most often
- Covered entities
- Business associates
- Trial sponsors
- Employers with hybrid programs
What happens during a Speedy Sticks visit
- You book online with your order, kit details, or program requirements.
- A certified phlebotomist arrives at the scheduled location and verifies identity and the lab order or kit instructions.
- The draw is completed to protocol, with supplies and labeling handled on-site.
Trust & operations
- Certified phlebotomists; labeling and handling follow your lab or program for “Is your scheduling system HIPAA compliant”.
- Speedy Sticks does not bill insurance for mobile collection—you pay directly for the visit. We are not a clinical laboratory; testing is performed by CLIA-certified labs you or your provider select.
- We host platform and PHI-capable workloads on HIPAA-compliant Amazon Web Services (AWS) and Microsoft Azure, with appropriate safeguards and BAA-aligned controls where applicable.
- Voice, fax, and related phone services use a HIPAA-compliant RingCentral account; email and collaboration use Google Workspace with HIPAA-eligible services enabled and appropriate agreements where applicable.
Related
- Book a visit (online scheduling)
- Help center — all topics
- Is there a cancellation fee for a blood draw appointment?
- Can you perform complex lab panels at home?
- Do you create kits or supply equipment for providers, clinical trials, and events?
- Is the process different from going to a lab?
- Why is a mobile blood draw more expensive than a lab visit?
- Do your phlebotomists have background checks?
- Mobile phlebotomy services
- Lab kit collection
- Locations & coverage
- How it works
- All services
- Lab drop-off & specimen logistics
- For healthcare organizations
- Phlebotomy for labs & partners
- Clinical trial blood draw
- Mobile vs lab visit (comparison)
- Confirm appointments before arrival
- How do i book a mobile blood draw appointment
- Healthcare providers book for patients
Common questions
Will you sign a BAA?
BAAs are available for qualified enterprise and healthcare programs; your account team coordinates execution.
Can I email orders?
Use secure channels—avoid personal inboxes for PHI.
Next step
Book a partnership meetingEnterprise contactMobile phlebotomyHow it works
Phone: 347-292-9570Fax: 347-658-1021